Virtual Training

How it works

Virtual training can be just as effective, and even more effective than in-person training for participant retention. See the data behind that HERE.

We train using Zoom and utilize many of their engagement tools to keep the conversation going during the training. We know the best way to help participants learn is to have them participate in the conversation. So think of us as guides to learning. We have a PowerPoint we utilize and discuss, but we ensure all throughout the process, our participants get to be involved.

Data Collection

Part of our training success is working together to understand where your community is at prior to training. We prefer to gather data from your organization 1-2 weeks prior to training so we can measure training success for BOTH parties.

We often collect data on:

• Occupancy
• Move in’s
• Move outs
• New inquiries
• Tours
• Home visits
• Creative Follow up
• And more

What to expect

Once you book a private training with us, we will confirm the details of the training 2 weeks prior. Starting the process of collecting basic data.

1 week prior to training you will receive the Zoom links, handouts, and all other material needed for training

2 weeks post-training we will collect data on the above criteria

2 months post-training we will collect data on the above criteria

Benefits of Virtual Training

As someone who knows how busy working in a retirement community is, virtual training is PERFECT.

It allows for greater retention of learning giving participants time to learn, while still attending to their day-to-day tasks. Virtual training allows for learning new skills in 2-3 hours, while still having most of your day to accomplish your tours, phone calls, and other important tasks. It also allows participants time to implement skills immediately and return to the next training with questions, problem-solving, or challenges of utilizing these skills. This is great because as a trainer, we can truly help them navigate real-life situations in a way that builds confidence in the skillset (so they continue to use it) while tackling really tough scenarios.

Comparing In person to Virtual